RN Field Service Coordinator

By Misti Dillon


Oct 27, 2018

Job Profile Summary:

Position Purpose: Collaborate with medical, behavioral, and social support staff in conducting screening and risk assessment interventions based on program guidelines.


  • Identify special needs members through the completion of face to face assessments, health screens and other resources, and advise, assist and authorize appropriate services
  • Review and evaluate all requests for specialized and private care including nursing services
  • Act as a clinical resource to complex medical cases and individual service plans
  • Act as a liaison between members, providers and pharmacies and review and follow-up on medical referral calls
  • Coordinate with the discharge planning teams, case management, and providers for difficult member placements and post hospital discharge
  • Attend medical and behavioral health rounds to ensure follow up on care and service coordination on various services
  • Conduct home visits to assess service needs and determine support available to members
  • Oversee the development and modify service plans in conjunction with members and other interdisciplinary team members
  • Serve as clinical consultant for the service coordination team


2+ years of Clinical Nursing or Case Management experience.
2+ years of Home Health experience
2+ years of experience working with people with disabilities and vulnerable populations who have chronic or complex conditions in a managed care environment.
Licenses/Certifications: Current state's RN license.

RN Manager -- Field Service Coordination


Position Purpose: Oversee Level 1 Field Service RNs that coordinates necessary resources for Plan Members. This may include adequate clinical, behavioral, acute/chronic, and social care services. Develop and implement appropriate policies and procedures; ensure that Level 1 Field Service RNs are able to facilitate member and provider needs through entire case management cycle. Coordinate and communicate on access issues, assessments, internal Managed Care Organization (MCO) protocols and other key information with external stakeholders. Create effective organizational structure, roles and jobs. Review analyses of activities, costs, operations and forecast data to determine progress toward stated goals and objectives. Compile and review multiple reports using MS Excel on work function activities for statistical purposes, financial tracking purposes and for process improvement to identify trends, assist in financial forecasting, and make recommendations to management. Monitor and report on achievement of committed action plans.



  • Bachelor's or Master's degree in Nursing, Health Care Administration or equivalent experience.
  • 5+ years of leadership experience in nursing, social work, healthcare administration, or patient/community advocacy.
  • Experience managing 10 -- 20 Level 1 RNs in Healthcare, Case Management or Both
  • Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff.
  • Experience with MS Excel, spreadsheets and reporting preferred
  • Bachelor's or Master's degree preferred
  • License/Certification: RN license.

Dallas, TX (Farmers Branch Area)

Print Operators Needed ASAP for 2nd shift
Rate: $13/hr

*MUST have 6 months Experience*
**Prior print service technicians experince is a plus**

2nd Shift: Monday - Friday 4:00pm - 12:30am & and Occasional Weekend


Job Description:

  • Operate digital and color equipment
  • Possesses skills and competencies to deliver contracted customer requirements. Tasks and activities are defined and routine
  • Ability to lift and move up to 50 pounds
  • Point of contact to receive, review and electronically log customer jobs
  • Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
  • Operate office/production equipment (printer, copier, fax, scan)
  • Apply asset tags to office equipment and update database
  • Track and coordinate the move, add or change of office equipment assets at customer accounts
  • Clean and maintain office equipment when necessary
  • Process and distribute incoming and outgoing faxes, log for billing purposes
  • Process basic forms and update information using a PC
  • Collect and submit meter reads
  • Problem solve issues to complete production, delivery, and output requirements
  • Perform quality inspection before, during and after output of each production run
  • Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
  • Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
  • Operate high volume printers and copiers
  • Estimate, schedule and track incoming production jobs
  • Optimize document design for quality and reproduction
  • Track and store jobs as customer requires for reuse at a future date, including file back-up
  • Inspect files for problem areas, including fonts, image resolution and image registration
  • Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution
  • Integrate variable data files into printed format using templates provided
  • Operate high volume folding and inserting mail equipment
  • File/document conversion (utilizing standard software)
  • Perform operator maintenance on equipment
  • Maintain reporting logs and information for billing
  • Track and store jobs as customer requires for reuse at a future date, including file back-up
  • Perform minimal training to customer end-users on equipment
  • May develop work processes or templates

Apply Now

File uploads may not work on some mobile devices.