Staffing & Recruiting Success Stories

A leading Emergency Care center, with offices throughout Texas, was having a very difficult time attracting and hiring experienced ER nurses. Other nurses were plentiful, however the specialized skill that only comes through experience within the ER is hard to find. Standard job postings and requisitions were not enough to attract these resources.

Leveraging our Teams’ recruiters, with “call-in” experience was the only way to attract these nurses. We started a call campaign into existing ERs in other states to find interest. We knew that a relocation to Houston from the East Coast and West Coast may be right up these resources’ alley, however they just were not actively searching. MRi successfully attracted and hired 30 expereinced ER nurses throughout the U.S., and relocated them to our client’s offices throughout Texas.

What do you do when you have a huge uptick in your call center volume in anticipation of health care open enrollment, however you do not have enough resources to support - You call Media Riders, Inc.! A Nationwide, large healthcare provider was preparing for a large open enrollment for CMS Medicare. They needed 300 more Pharmacists and Pharmacy Technicians to fill call centers in Houston and Raleigh, NC in a 60-day timeframe. After meeting with the hiring managers to establish the client’s needs, we determined that we needed to partner with the local Pharmacy schools, as well as come up with an incredible, compelling reason and compensation plan to convince existing retail pharmacists and Techs to change their current environment from Retail to standard operating hours within a call center.

Within 60 days, MRi had successfully found, attracted, hired and retained more than the 300 resources needed. After 90 days they transitioned from our company to full-time, permanent employees of our clients. What do you do when you have a huge uptick in your call center volume in anticipation of Health care open enrollment, however you do not have enough resources to support - You call Media Riders, Inc.! A Nationwide, large healthcare provider was preparing for a large open enrollment for CMS Medicare. They needed 300 more Pharmacists and Pharmacy Technicians to fill call centers in Houston and Raleigh, NC in a 60 day timeframe. After meeting with the hiring managers to establish the client’s needs, we determined that we needed to partner with the local Pharmacy schools, as well as come up with an incredible, compelling reason and compensation plan to convince existing retail pharmacists and Techs to change their current environment from Retail to standard operating hours within a call center.

Within 60 days, MRi had successfully found, attracted, hired and retained more than the 300 resources needed. After 90 days they transitioned from our company to full-time, permanent employees of our clients.

A state agency was implementing a new Clinical Management Services and Systems for Pharmacy Claims and Prior Authorization. They were having a very difficult time finding a Project Manager with Medicaid knowledge on ICD 9 to ICD 10 upgrades. Furthermore they needed Subject Matter Experts (SMEs) with HIPAA Transactions (X12/NCPDP) experience and registered nurses (RNs) with ICD 9 coding knowledge. Media Riders staffed the entire Team for them within 3 weeks and the project was a success!

- A Large State Health and Human Services Commission